Facility Service Specialist, Austin Facilities Management

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About the position

JOIN THE CITY OF AUSTIN TEAM At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee. Job Description: Purpose: This position is responsible for providing maintenance and repairs to assigned buildings, including coordination of internal maintenance personnel or contractor vendors.

Responsibilities

  • Plans and performs basic building repairs and participate in construction/installation activities on assigned projects.
  • Conducts site inspections and reports on maintenance needs and safety violations.
  • Coordinates with contractors, vendors, and other divisions providing maintenance, repairs, and moves to assigned buildings.
  • Calculates figures and compiles data and information for reports, cost estimates, etc.
  • Prepares and maintains status reports on projects.
  • Monitors lease agreements, maintenance contracts, equipment installation contracts, and construction contracts.
  • Research information as requested or needed.
  • Answers questions from internal and external customers.

Requirements

  • Knowledge of facility maintenance.
  • Knowledge of Federal, State, and Local laws.
  • Knowledge of City practices, policies, and procedures.
  • Knowledge of safety practices and procedures.
  • Knowledge of fiscal planning and budget preparation.
  • Knowledge of general maintenance practices.
  • Knowledge of monitoring of contracts and/or vendors.
  • Skill in oral and written communication.
  • Skill in handling multiple tasks and prioritizing.
  • Skill in planning and organizing.
  • Ability to coordinate contract work crews providing maintenance and repairs to a variety of building sites.
  • Ability to work with frequent interruptions and changes in priorities.
  • Ability to establish and maintain good working relationships with other City employees and the public.
  • Graduation from an accredited high school or equivalent, plus four (4) years relevant work experience.
  • Experience may substitute for education up to the maximum of four (4) years.
  • Class C Driver License.
  • If required by position: Valid Commercial Driver License (CDL). Specific endorsements may be required to be obtained within 120 days of hire.
  • Ability to bend, lift, walk, carry, or use a force equal to lifting up to fifty (50) pounds.

Nice-to-haves

  • Experience maintaining and repairing large-scale HVAC systems, building plumbing and electrical systems and fixtures.
  • Experience in managing occupant space revisions and remodels.
  • Experience in managing a building or building campus in compliance with LEED Operations & Maintenance, and/or WELL building standards.
  • Experience managing and coordinating the overall operations of a building or building campus.
  • Experience using Building Automation Systems (BAS).
  • Demonstrated experience with computerized maintenance management system (work order) software.
  • General understanding of contracts and scopes of work, with the ability to ensure services are delivered as agreed.
  • Intermediate proficiency with the Microsoft Office Suite to include Word, Excel, and Outlook.

Benefits

  • Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
  • Retirement Security : Plan for the future with the City of Austin Employees' Retirement System.
  • Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure.
  • Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support.
  • Career Growth : Advance your skills and expertise with professional development and leadership opportunities.
  • Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration.
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