Freelance Remote Operations Support

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About the position

MLB Network is seeking Freelance Remote Operations Support for departmental office support. This is a part-time, seasonal position running from March through October, aligned with the MLB season and key production periods. This is an entry level position and candidates with any level of experience are encouraged to apply. The role is well suited for individuals who are eager to learn about television production and remote operations, are highly organized, detail-oriented, and comfortable supporting multiple projects in a fast-paced environment. Prior production experience is helpful but not required; a strong work ethic, reliability, and willingness to learn are essential.

Responsibilities

  • Create and manage show books and production paperwork for Apple baseball games and related packages.
  • Enter and track expenses and invoices within production budgets.
  • Manage and submit credential requests for Apple Games and other remote productions.
  • Review and cross-check budgets to identify missing or outstanding expenses.
  • Monitor and respond to Ball Park Camera emails and call outs.
  • Manage Ball Park Camera schedules in the Shift Program.
  • Possibly travel and be onsite for shoots and MLB jewel events (All Star Game and World Series) for the production management team.

Requirements

  • Utilize Smartsheet to create, update, and manage show books and production documentation.
  • Strong Microsoft Office with advanced skills in Excel.
  • Comfortable with writing emails and being in Zoom meetings.
  • Knowledgeable with the Google Workspace (G Suite) and Slack.
  • Ability to work well/multi-task in a structured, multi-disciplined environment.
  • Strong organizational skills and the ability to create processes in a changing environment.
  • Strong verbal and written communication skills.
  • Must be detail oriented, meticulous, have strong follow up skills and be able to maintain confidentiality.
  • Must be able to work independently yet strong collaboration skills are required.
  • This position requires a highly organized, self-motivated individual who can interface with a diverse group of people and situations including all levels of supervisory personnel and management.
  • Demonstrate the tact, diplomacy, decisiveness, and superior people skills required in the pressurized environment of live television.
  • Ability to sit, stand, walk, kneel, bend, twist, turn, and climb stairs for various lengths of time.
  • Possess visual acuity sufficient to perform required tasks.
  • Possess manual dexterity sufficient to perform required tasks.
  • Possess the auditory acuity needed to effectively create required work product.
  • Must possess excellent analytical and communication skills.
  • Prompt and regular attendance at an assigned work location.
  • Ability to lift up to 25 pounds.
  • High School Diploma required; some college coursework is a plus.
  • Tuesday, Wednesday, Thursday in the office – 9am to 5pm.
  • Saturday and Sundays work from home – 7:30am to 2:30pm – monitoring emails for Ball Park Camera Department.

Nice-to-haves

  • Prior Smartsheet experience is not required; familiarity with the platform is a plus.
  • Prior production experience is helpful but not required; a strong work ethic, reliability, and willingness to learn are essential.

Benefits

  • Medical/Dental/Vision Coverage
  • Company Contributed 401K Plan
  • Paid Sick Time
  • Commuter Benefits
  • Discounts at MLB Store | MLBShop.com
  • Employee Assistance Programs (EAP)
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...