We’re looking to add a Park Assistant located in Taiping, Perak to support our extraordinary teams and contribute to our growth.

Job Descriptions:

• Responsible for selling products, cashier operation, open & close daily stock count.
• Operating Point of Sale (POS) Systems, use electronic cash registers or computerized POS systems to process transactions, apply discounts, issue receipts, and track sales data.
• Handling Cash - handle and count cash accurately, make changes, and balance their cash drawer at the beginning and end of their shift to ensure that transactions match records.
• Promoting special offers and to inform customers about ongoing promotions, discounts, loyalty programs, or special offers to encourage additional sales.
• Processing Transactions - scan items or enter product codes, calculate totals, and accept payments from customers using various methods such as cash, credit cards, debit cards, mobile payments, and gift cards.
• Providing Customer Service - greet customers, answer questions about products or prices, assist with locating items, and provide a positive shopping experience.
• Processing Returns and Exchanges - assist customers with returns, exchanges, and refunds, following store policies and guidelines.
• Recording Transactions - accurately record and track transactions, sales totals, and payment methods, which may be used for end-of-day reports or inventory management.
• Follow security protocols to prevent theft, fraud, and unauthorized access to cash or sensitive customer information.
• Team Collaboration - work closely with other store employees, including sales associates, managers, and security personnel, to ensure a smooth customer experience and efficient operations.
• Maintaining cleanliness and organization of their work area, including the checkout counter and surrounding space.
• End month stock count and to provide record. To attend stock audit by account department or auditor.

2. Event Support

• Assist in setting up and dismantling equipment for events.
• Help coordinate and manage event logistics, such as crowd control, parking, and guest assistance.

3. Visitor Assistance

• Greet and welcome visitors to the park, providing them with information about park facilities, activities, and rules.
• Offer guidance and directions to visitors, helping them navigate the park and locate specific areas of interest.

4. Park Maintenance

• Regularly inspect the park to ensure cleanliness and orderliness.
• Report any maintenance or safety issues to the appropriate personnel for prompt resolution.

5. Enforcement of Park Rules

• Educate visitors about park rules and regulations, ensuring a safe and enjoyable experience for all.
• Monitor and enforce park rules, addressing any non-compliance or disruptive behavior in a courteous manner

6. Safety and Security

• Be vigilant for potential safety hazards and take appropriate actions to mitigate risks.
• Collaborate with security personnel or law enforcement if situations require their intervention

7. Information and Communication

• Maintain accurate records of park usage, visitor feedback, and incidents as required.
• Communicate effectively with park management, co-workers, and visitors, providing clear and concise information.

8. First Aid and Emergency Response

• Provide basic first aid and assistance in case of minor injuries or medical incidents.
• Quickly and appropriately respond to emergencies, following established protocols and seeking assistance as needed.

Skills and personalities:

• Diploma in Sales & Marketing, Tourism & Hospitality or any related field.
• Have at least 1 year experience in handling cash/cashiering (POS System).
• Certifications or training in hospitality, customer service, or park management would be an added advantage
• Basic knowledge of park regulations, safety procedures, and first aid techniques.
• Minimum 2 years relevant working experience.
• Willing to work in rotational shift (2 shifts) and weekend.