Regulatory Product Compliance Manager (100% Remote)

February 26, 2026

Other Jobs To Apply

No other job posts for this day.

Since our founding in 2011, our mission has been to improve the lives of seniors and their caregivers. We are deeply passionate about communication and committed to becoming the foremost provider of services and solutions that enable seniors to lead more meaningful and independent lives. We also understand the power of connection and the profound impact it has on the lives of individuals who are hard-of-hearing. By utilizing enhanced automatic speech recognition, human captioning, and innovative product development, we deliver easy-to-use, cutting-edge technology to our primarily senior customer base. Our near real-time phone captioning technology allows individuals with hearing loss to see what callers are saying, enabling them to regain their connection to the world. ClearCaptions is a Federal Communications Commission (FCC)-certified telephone captioning provider, adhering to the highest industry standards of privacy, security, and professionalism. We recognize the importance of maintaining the trust and confidence of our customers, and we continually strive to exceed their expectations. For more information about our services please visit clearcaptions.com. The kind of people we look for: <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 12pt; font-family: 'times new roman', times;">Versatile people who thrive on variety and challenge </li> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 12pt; font-family: 'times new roman', times;">Excited about working in a fast-paced environment. </li> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 12pt; font-family: 'times new roman', times;">Innate problem solvers who want to grow in a flexible, collaborative culture. </li> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 12pt; font-family: 'times new roman', times;">Takes initiative, pushes boundaries, motivated to innovate. </li> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 12pt; font-family: 'times new roman', times;">Individuals with a growth mindset who want to use their learning and relationship-building skills. </li> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 12pt; font-family: 'times new roman', times;">Align with our company core values: Integrity, Accountability, Collaboration, Service and Quality. </li> </ul> <div style="margin: 0; padding: 0; user-select: text; color: rgba(0, 0, 0, 1); font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; white-space: normal; background-color: rgba(255, 255, 255, 1);"> <div style="margin: 0; padding: 0; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;"> Position Summary: The Regulatory Product Compliance Manager will ensure the company's products adhere to all relevant laws, regulations, and industry standards. They monitor evolving rules, develop compliance strategies, and collaborate with technical and legal teams to integrate compliance from the product development stage through release. Key duties include interpreting regulations, conducting risk assessments, and managing the documentation and auditing processes to ensure products are safe, reliable, and legally compliant and meet applicable certification requirements.  </div> <div style="margin: 0; padding: 0; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;"> </div> <div style="margin: 0; padding: 0; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;"> This is a Remote/Work from Home position reporting to the Chief Regulatory and Compliance Officer. </div> <div style="margin: 0; padding: 0; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;"> </div> <div style="margin: 0; padding: 0; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;"> What you will do: </div> <div style="margin: 0; padding: 0; user-select: text; position: relative;"> <ul> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: #000000; text-align: left;">Monitor and stay current on federal and state laws, regulations and industry standards (e.g., ACTA, FCC, TIA, FDA, GSMA IMEI) and ensure the company's products align with all applicable requirements, communicating any relevant changes internally. </li> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: #000000; text-align: left;">Create and implement compliance policies and programs to guide product development and when applicable business operations. </li> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: #000000; text-align: left;">Work with legal, engineering, quality assurance, and operations teams to ensure compliance requirements are met at every stage of the product lifecycle. </li> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: #000000; text-align: left;">Maintain technical files, declarations of conformity and product labeling, and manage regulatory documentation, including the review and approval of any documentation submitted to testing or certification bodies, and conduct internal audits to verify compliance and identify areas for improvement. </li> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: #000000; text-align: left;">If necessary, represent the company in meetings and consultations with regulatory bodies. </li> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: #000000; text-align: left;">Ensure organization processes and controls are aligned with regulatory and product compliance requirements. </li> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: #000000; text-align: left;">Oversee the process for obtaining and maintaining necessary product certifications and approvals from regulatory bodies. </li> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: #000000; text-align: left;">Communicate standards changes to leadership and advise on compliance risks or opportunities. </li> </ul> </div> <div style="margin: 0; padding: 0; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;"> <p style="margin: 0.733333px 0 0; padding: 0; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: rgba(0, 0, 0, 1); text-align: left;"> </div> </div> <div style="margin: 0; padding: 0; user-select: text; color: rgba(0, 0, 0, 1); font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; white-space: normal; background-color: rgba(255, 255, 255, 1);"> <div style="margin: 0; padding: 0; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;"> Qualifications: </div> <div style="margin: 0; padding: 0; user-select: text; position: relative;"> <ul> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: #000000; text-align: left;">Bachelor’s Degree in Regulatory Affairs, Business, Quality or a related field. </li> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: #000000; text-align: left;">10 years of combined relevant work experience in regulatory compliance, product compliance, telecommunications or related fields. </li> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: #000000; text-align: left;">A strong understanding of telecommunications technology and standards. </li> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: #000000; text-align: left;">Must be able to manage multiple priorities in a challenging, fast-paced work environment. </li> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: #000000; text-align: left;">Strong time management and organization skills and able to meet deadlines. </li> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: #000000; text-align: left;">Respectful and outstanding leadership skills that motivate colleagues to focus their energy on achieving business goals. </li> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: #000000; text-align: left;">Ability to plan and manage at both strategic and tactical operational levels. Works to achieve goals while overcoming obstacles and/or planning for contingencies. </li> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: #000000; text-align: left;">Strong analytical, planning and budgeting skills. </li> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: #000000; text-align: left;">Ability to influence others. </li> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: #000000; text-align: left;">Excellent verbal and written communication skills, presentation, and problem-solving skills. </li> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: #000000; text-align: left;">Self-starter with strong organizational and time management skills, self-directed and able to handle multiple priorities with demanding timeframes. </li> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: #000000; text-align: left;">Ability to work collaboratively with colleagues and staff to create a high-quality results-driven, team-oriented environment. </li> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: #000000; text-align: left;">Demonstrated ability to use discretion, make sound decisions, and maintain confidentiality. </li> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: #000000; text-align: left;">Willingness and ability to work flexible hours and travel (up to 5%); will include some overnight travel. </li> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: #000000; text-align: left;">Proficient in MS Office, modern communication tools for virtual teams (i.e., MS Teams) </li> </ul> </div> <div style="margin: 0; padding: 0; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;"> <p style="margin: 0.266667px 0 0; padding: 0; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: bold; vertical-align: baseline; font-kerning: none; color: rgba(0, 0, 0, 1); text-align: left;"> </div> <div style="margin: 0; padding: 0; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;"> <p style="margin: 0.266667px 0 0 7px; padding: 0; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: bold; vertical-align: baseline; font-kerning: none; color: rgba(0, 0, 0, 1); text-align: left;">Physical Demands: </div> <div style="margin: 0; padding: 0; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;"> <p style="margin: 0.266667px 0 0 7px; padding: 0; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: bold; vertical-align: baseline; font-kerning: none; color: rgba(0, 0, 0, 1); text-align: left;">Employees may experience the following physical demands for extended periods of time:    </div> <div style="margin: 0; padding: 0; user-select: text; position: relative;"> <ul> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: bold; vertical-align: baseline; font-kerning: none; color: #000000; text-align: left;">Sitting, standing and walking (95-100%)     </li> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: bold; vertical-align: baseline; font-kerning: none; color: #000000; text-align: left;">Keyboarding (70-90%)     </li> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: bold; vertical-align: baseline; font-kerning: none; color: #000000; text-align: left;">Viewing computer monitor, tablet and cell phone requiring close vision (70-90%)   </li> </ul> </div> </div> <div style="margin: 0; padding: 0; user-select: text; color: rgba(0, 0, 0, 1); font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; white-space: normal; background-color: rgba(255, 255, 255, 1);"> <div style="margin: 0; padding: 0; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;"> <p style="margin: 0.266667px 0 0; padding: 0; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: bold; vertical-align: baseline; font-kerning: none; color: rgba(0, 0, 0, 1); text-align: left;"> </div> <div style="margin: 0; padding: 0; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;"> <p style="margin: 0.266667px 0 0; padding: 0; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: bold; vertical-align: baseline; font-kerning: none; color: rgba(0, 0, 0, 1); text-align: left;">Work Environment: </div> <div style="margin: 0; padding: 0; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;"> <p style="margin: 0.266667px 0 0; padding: 0; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: bold; vertical-align: baseline; font-kerning: none; color: rgba(0, 0, 0, 1); text-align: left;">100% Remote: Work environment is at home.  </div> <div style="margin: 0; padding: 0; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;"> <p style="margin: 0.266667px 0 0; padding: 0; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: bold; vertical-align: baseline; font-kerning: none; color: rgba(0, 0, 0, 1); text-align: left;">Remote with Travel:  Work environment is primarily indoors at home, customer or vendor site, or other business meeting venue; exposure to all types of weather and temperature conditions during travel, and exposure to hazardous driving and traffic conditions. </div> </div>Compensation: $105,000 to $119,000 plus 5% bonus determined by competitive market analysis and internal equity considerations. Final compensation will be based on the candidate’s qualifications, experience, and business needs. For details on our comprehensive benefits program, visit <a rel="noopener" href="http://www.clearcaptions.com/careers" target="_blank" title="http://www.clearcaptions.com/careers">www.clearcaptions.com/careers</a> to explore our total rewards package. Intrigued to learn more? When you apply for this role, your information will be personally reviewed by our talent acquisition team (not by a robot). You can expect to hear back from us if we think there could be a fit and what next steps look like. ClearCaptions is an equal opportunity employer committed to inclusion and diversity. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. ClearCaptions does not offer sponsorship for work authorization. Candidates must be authorized to work for any employer in the US without a current or future need for Visa sponsorship.

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

DISCLAIMER