Virtual Administrative Assistant

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This a Full Remote job, the offer is available from: Africa

Role Overview
This is a full-time remote position (40 hours per week) providing comprehensive administrative and
executive support to a busy outpatient mental health practice. The successful candidate will
function as the clinic's front-line operational hub — managing communications, coordinating
schedules, and supporting growth initiatives.
The ideal candidate is independent, reliable, and motivated to build a long-term career within a
mission-driven healthcare organization.

Key Responsibilities
Patient Communication and Front-Desk Functions
● Answer incoming phone calls and respond to emails promptly
● Provide clear, respectful information to current and prospective patients
● Ensure no calls or inquiries go unanswered
● Maintain confidentiality and professionalism in all interactions

Scheduling and Care Coordination
● Schedule, reschedule, and confirm appointments
● Maintain accurate provider calendars
● Coordinate patient intake processes
● Help optimize scheduling efficiency to reduce gaps and wait times

Insurance and Administrative Support
● Assist with insurance paneling processes (preferred skill)
● Support verification and administrative documentation tasks
● Maintain organized digital records

Community Outreach Support
● Conduct outreach to hospitals, agencies, and referral partners
● Help maintain relationships that support patient referrals
● Assist with tracking outreach activities

Executive and Operational Support
● Identify workflow gaps and proactively suggest improvements
● Support administrative projects as the clinic expands
● Assist leadership with day-to-day operational needs

Candidate Profile
  • Highly independent and able to work without constant supervision
  • Empathetic, patient, and respectful with diverse populations
  • Strong verbal and written communication skills
  • Organized and detail-oriented
  • Comfortable handling sensitive healthcare information
  • Reliable with strong time-management skills
  • Interested in a long-term role with growth potential

    • Preferred (Not Required)
  • Experience in healthcare administration or mental health settings
  • Familiarity with insurance processes or paneling
  • Prior virtual assistant or remote administrative experience
    • Why Join Assist World?

    100% REMOTE
    $50 birthday bonus
    $200 testimonial bonus
    $500 entry monthly raffle
    NO TRACKER. NO PROBLEM
    This offer from "Assist World" has been enriched by Jobgether.com and got a 77% flex score.
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